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    | Submit a query online 
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          | Contact Us 
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          Department of Customer Service 
            - Online orders  
            Email: service@winclc.com 
             
            WeChat: WINCLC 
             
            Phone: +86 10 82337598 
            Phone service opening hours (Beijing 
            Time)  
            Monday to Friday 9:00am - 11:30am; 13:30pm - 16:00pm with the exception 
            on public holidays in China     Order 
            Status and technical queries (online access) 
            To check on the status of an existing order, please email  
            webmaster@winclc.com or leave 
            a message online. | 
         
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    | Please use this form if you have a comment, query or support request. | 
  
   
    |   | 
  
   
    | NOTES:  
      When query about an order you placed, please provide with your order number 
      which format is like XXXXXXXX-2227-XXXXXXXXX. | 
  
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